At Horatio, we believe that customer support should feel personal and human. Our mission is to transform the way businesses interact with their customers, providing an omnichannel experience that truly resonates. Working here means being part of a team that values empathy, creativity, and genuine connection.
Our culture is built on collaboration and support. We encourage open communication and value each team member’s input, creating an environment where ideas can flourish. Whether you’re brainstorming solutions with colleagues or engaging with clients, you’ll find that every interaction is infused with a sense of purpose and community.
We prioritize growth and learning, offering various opportunities for professional development. From workshops to mentorship programs, we invest in our team’s skills and career paths. You’ll have the chance to expand your knowledge while working alongside some of the brightest minds in the industry.
Flexibility is key at Horatio. We understand the importance of work-life balance and offer hybrid work options to accommodate different lifestyles. Our team enjoys the freedom to choose where they work best, whether that’s at home or in our vibrant New York office.
In addition to a supportive work environment, we offer competitive benefits that reflect our commitment to our employees’ well-being. From health and wellness programs to generous time off, we ensure that our team feels valued and cared for.