How many jobs are available in consumer services in the U.S?

Q: How many jobs are available in consumer services in the U.S.?

As of 2025, there are 30–35 million consumer services jobs in the U.S., spanning retail, hospitality, healthcare support, financial services, and customer service roles.

Q: Is consumer services a good career path?

Yes. Consumer services offers a wide range of jobs with low entry barriers, opportunities for career growth, and steady demand. Many roles don’t require a college degree, making it a strong option for entry-level workers.

Q: What are the highest-paying jobs in consumer services?

The highest-paying consumer service jobs tend to be in financial services (average $50k+), healthcare support ($35k–$45k), and specialized customer success management roles that can reach $70k+.

Q: What skills do you need for consumer services jobs?

Key skills include strong communication and customer service skills, problem-solving and adaptability, basic computer proficiency for digital customer interactions, and industry-specific knowledge.

Q: What is the job outlook for consumer services?

The job outlook is positive, with steady growth projected through 2032, especially in healthcare, e-commerce-driven customer service, and hospitality.

If you’re exploring career opportunities in consumer services, you might be wondering: how many jobs are available in this industry? The consumer services sector is one of the largest employers in the U.S., covering everything from retail and hospitality to healthcare support and finance. According to the U.S. Bureau of Labor Statistics (BLS), millions of Americans work in consumer-facing roles, and demand continues to grow due to the ongoing need for customer-focused services.

What Is the Consumer Services Industry?

Consumer services is a broad industry that includes any job where employees provide services directly to individuals. Unlike “consumer goods” (physical products), consumer services are intangible experiences or assistance. This includes:

Retail and Sales (store associates, cashiers, sales reps)
Hospitality and Tourism (hotel staff, travel agents, food service)
Healthcare Support (medical receptionists, patient service coordinators)
Financial Services (bank tellers, financial advisors, insurance support)
Customer Service & Call Centers (help desk, tech support, online service reps)

How Many Jobs Are Available in Consumer Services in the U.S.?

Based on data from the Bureau of Labor Statistics and Statista, consumer services employs over 29 million people in the U.S. as of 2025.

Here’s a breakdown of some of the largest consumer services job categories:

Consumer Services Sector	Estimated Jobs (U.S., 2025)	Growth Trend	Source
Retail Trade	15 million+	Steady demand	BLS
Hospitality & Food Services	9 million+	Strong growth post-COVID recovery	Statista
Customer Service & Call Centers	2.9 million+	Growing with e-commerce expansion	IBISWorld
Financial & Insurance Services	6 million+	Stable, high-paying sector	BLS
Healthcare Support Services	5 million+	Rapid growth due to aging population	BLS

👉 In total, 30–35 million U.S. jobs can be classified as consumer services roles in 2025.

Why Consumer Services Jobs Are in Demand

Several factors keep consumer services jobs plentiful:

Constant Consumer Demand – People always need retail, healthcare, financial, and hospitality services (BLS).
Service-Oriented Economy – The U.S. economy is nearly 70% service-driven (World Bank), meaning most growth happens in service industries.
Low Barriers to Entry – Many consumer service roles don’t require a college degree, making them accessible to entry-level workers (CareerOneStop).
Technology Expansion – E-commerce, fintech, and virtual services create new consumer-facing roles (McKinsey).

Salary Expectations in Consumer Services

While salaries vary, here are averages for common consumer service jobs in the U.S. (2025):

Job Title	Average Annual Salary (U.S.)	Source
Retail Sales Associate	$30,000	BLS
Customer Service Representative	$37,000	BLS
Call Center Agent	$33,000	Indeed
Hotel Front Desk Clerk	$29,000	BLS
Financial Service Representative	$50,000	BLS
Healthcare Support Roles	$35,000–$45,000	BLS

Future Job Outlook

The outlook for consumer services jobs remains very strong. The BLS Employment Projections forecast steady growth in healthcare, financial services, and customer support through 2032, with hospitality continuing to rebound post-pandemic.

If you’re looking for a reliable career path with millions of opportunities nationwide, consumer services offers both entry-level access and long-term growth.

Frequently Asked Questions (FAQ) About Consumer Services Jobs

1. How many jobs are available in consumer services in the U.S.?

As of 2025, there are 30–35 million consumer services jobs in the U.S., spanning retail, hospitality, healthcare support, financial services, and customer service roles. (BLS)

2. Is consumer services a good career path?

Yes. Consumer services offers a wide range of jobs with low entry barriers, opportunities for career growth, and steady demand. Many roles don’t require a college degree, making it a strong option for entry-level workers.

3. What are the highest-paying jobs in consumer services?

The highest-paying consumer service jobs tend to be in financial services (average $50k+), healthcare support ($35k–$45k), and specialized customer success management roles that can reach $70k+. (BLS)

4. What skills do you need for consumer services jobs?

Key skills include:

Strong communication and customer service skills.
Problem-solving and adaptability.
Basic computer proficiency for digital customer interactions.
Industry-specific knowledge (finance, healthcare, travel, etc.).

5. What is the job outlook for consumer services?

The job outlook is positive, with steady growth projected through 2032, especially in healthcare, e-commerce-driven customer service, and hospitality. (BLS Employment Projections)